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Wednesday, December 26, 2018

Why You Should Take Your Business Online in 2019 - Part 2

Continued from Part 1...

A business that never closes
Going online also means that your business never goes to sleep. Though you close the business before evening, the internet never sleeps. People will still be able to visit your website. A potential client or customer that couldn’t visit your office at 10:00PM or on Sunday morning will have a good chance of knowing what you’re into by merely visiting your webpage on their smartphones, anywhere around the world, 24/7, 365 days a year. With an online presence, your business will never sleep nor slumber.

Better Customer Support
You would agree with me that it is cheaper, faster and more convenient for your client to visit your website and chat with your with customer care agent in real time than to leave their own office to visit yours. Experientially, I’d rather visit my bank’s website and talk to their agent on live chat than to visit the banking hall. The reason is very simple, besides being able to chat with the agent online while doing other things on my PC, several of the complaints are usually escalated to the head office where the agents on live chat are located. If you would love to be served in this way, then it’s time you start serving your clients in the same manner by getting a website.

The Internet Was Made for Business
Gone are the days when the internet was a place where people unwind. The wise now use what is readily available to get what is needed. This mindset is what makes Mark Elliot Zuckerberg, Facebook CEO, one of the youngest billionaires of this generation. Many businesses add international to their name and they’re not even known outside their own state, while there are businesses with no known physical offices but are known across the shore of Nigeria and beyond, That’s the power of the internet. With an online presence, you can target international markets and your business can be found anywhere on the face of this planet at the click of a button.

If you’re comfortable being a local champion, it’s ok not to have a website for your business, but if the dream is to be a household name even outside the shores of Nigeria, you should get a website. As 2019 approaches, change your business approach, get a website and rub shoulders with the big wigs! 

In case you're looking for a very good web developer in Nigeria and beyond, we highly recommend Eagles Technology Solutions.

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